Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance

Establishing Vendor Standards

Do Your Vendors and Suppliers Know and Respect Your Performance Standards?

As more and more businesses narrow their focus to become “experts” in one specific thing, they often times make the decision to “outsource” some of their non-core activities.  The idea is that by not having to do EVERYTHING, they can get REALLY GOOD at the one or two things that they can become EXPERTS in.

Anyone and everyone who engages with your prospects and customers should be living up to YOUR standards.  It’s one of the big benefits of owning your own business.  Don’t leave this to chance.

Providing Performance Feedback

Do You Focus More Time and Attention Helping Your Team Get Better or Identifying Where They are Falling Short?

This week I want to focus on a pet peeve I have with many business owners and senior leaders – how we perceive our role in providing performance feedback.

Your Value Proposition

What FEELINGS do your Customers have when they do business with you?

Most consumers chose where to shop or where to get service or where to eat based on their FEELINGS about the people, the place, and the setting they will be in.  In fact, the statistics are that 85% of a buying decision is based on EMOTION (or feelings).  This suggests that only 15% of a buying decision is based on LOGIC (or price).

We’ve got to think about this far more often, validate the feelings we are giving on a more frequent basis and share our intended feelings with our team on a regular basis.

A Team Characteristics

Is Your Team Ready to Play in the Big Leagues?

Your team is an extension of you.  How they show up, how they behave and how they execute says a lot about you, the business owner.  So you need to be INTENTIONAL about how you put your team together and the expectations you set for your team.

Today I’m asking if you believe that your team has the behaviors and characteristics of an “A Team” – a team who can compete and win against ANY other team.

Multipliers

As a Leader, are you a Multiplier or a Diminisher?

There are fundamentally two kinds of leaders:  Multipliers and Diminishers.  Multipliers use their intelligence to bring out the intelligence and ability of everyone else around them.  Diminishers rely on their own intelligence because they think intelligence is a rare trait and they are one of the few individuals who have it.

Which reflects YOUR leadership style?

Applying the 80/20 Rule

What would it take to 10X your business growth?

The notion that growing your business size, your income level or your revenue stream by a multiple of 10 is EASIER than simply doubling the size (2X growth) seems just plain wrong.

Here’s your assignment – get the book 10X Is Easier Than 2X by Dr. Benjamin Hardy.  Then read the book and identify the first 2 or 3 things you’re going to change in your business to position yourself to 10X your business.

Celebrating Your Customer’s Success

How do you celebrate when your customer achieves a big win?

If you’re like most business owners, you’re probably more focused on YOUR business success than you are on your CUSTOMER’s success. Not that you don’t care, but let’s be honest – you’ve got your hands full worrying about whether YOUR business is growing and being profitable.

So here’s a challenge for you - take advantage of your ability to be different, to be unique, to be personal and make it a priority to celebrate the wins of your customers.

Remembering My Dad

How do you honor the most impactful person in your life?

This past week marks the 10^th anniversary of my dad’s passing.  When I realized this week that it had been 10 years since my dad died, I found myself being very reflective and thinking a lot about what I learned from him and how much he meant to me.

So I want to honor my dad today – for the lessons he shared with me and the friend he was to me – by sharing his story with you and sharing some of his most profound insights about being a business owner.

Future Roles

Do Your Team Members Know What Future Roles Will Be Available In Your Business?

Do you have clarity on what your organization will look like 3, 4 or 5 years in the future?  If you don’t know what you want your business to look like in the future, how will you ever achieve your goals and dreams?

Total Stakeholder Value Approach

Do You Allow Friendly Fire from Those on Your Team?

This week I want to introduce a concept that will get you thinking differently about how you and your team act and behave in your business.  My challenge to you this week is to be especially tuned in and aware of the conversations happening in and around your business this week.  Be mindful and watchful for anything that resembles “friendly fire” and step in to stop it in its tracks!