Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance

Are Your Personal Development Blind Spots Holding You Back from Business Success?

Are You Truly Aware of Your Personal Development Blind Spots?

On this week's episode of the Ultimate Business Tune-Up Podcast, we’re diving into a critical self-assessment exercise that could unlock your next level of success.

As a business owner, taking a hard look at your personal habits is crucial to moving beyond your current achievements and avoiding common pitfalls.

In this episode, you’ll discover:

• How to identify and overcome ten habits that might be hindering your growth.
• Techniques for enhancing your self-awareness and leadership effectiveness.
• Practical steps to transform your daily behaviors for sustained business success.

Curious about how your habits stack up? Listen to our fan-favorite episode now for actionable insights and a self-assessment checklist that can help you pinpoint and address these critical areas for improvement.

A podcast that helps business owners master business management, hiring employees, and employee management by refining their hiring process, enhancing leadership skills, and developing high-performance teams, all while addressing employee needs, business growth, organization, strategy, and the stress that comes with building a successful business.

 

The Ideal Training Model for High Performance Teams and Business Success

Are you struggling to get your long-tenured employees to embrace new training methods?

Training team members, especially those who’ve been with you for years, is crucial yet often neglected. If you're only focusing on onboarding new hires, you're missing out on improving the skills and engagement of your seasoned staff, which can impact your business's overall performance and culture.

In this episode, you'll discover how to:

1. Clearly articulate the purpose of your training to motivate and engage all team members.
2. Set specific, measurable expectations to align your team's efforts with your business goals.
3. Provide detailed, actionable steps to ensure effective implementation and follow-up.

Tune into this episode now to transform your training approach and unlock your team's full potential—implement these strategies and see immediate improvements in performance!

Getting Work Done in Business - 3 Options that Impact Performance and Employee Engagement

How Efficiently Does Work Get Done in Your Organization?

This week I want to explore with you the different ways that work gets done in an organization.  And more importantly, I want to encourage and inspire you to perhaps re-think how work is getting done in YOUR business.

I believe that work gets done in any business or organization of any kind in one of three different ways.  Let me define these three methods or approach to getting work done – then I’ll ask you which applies most directly to YOUR business.

Clearly Defining Your Ideal Customer Can Lead to Business Success

How Clearly and Precisely have you Defined Your Ideal Customer?

This week I want to help you resolve one of the most frustrating challenges that face most business owners – having to deal with customers who are NOT their “ideal” customer.  If you’re like most business owners I’ve met, you have a handful of customers who you would GLADLY see go away – except for the fact that you need the revenue that comes from them doing business with you! 

Am I right on this?  Let's discuss how to resolve this big problem.

 

 

Your Guarantee Matters - How To Provide Leadership and Improve Business Results

What Promises Should You Be Making To Each and Every Customer?

This week I want to challenge you about the promises you make – or should be making – to those who use your products or services.

You see, I believe each of us, as business owners, owe it to our customers to make them a promise – or even several promises – of how we will conduct business with them each and every time they need our products or services.

What Great Customer Service Looks Like - and How It Can Improve Customer Retention

Does Your Customer Service Make Your Customers Tell Everyone About It?

This week I want to challenge you to “up your game” when it comes to your Customer Service.

You don’t have to be a Sewell Cadillac or a Nordstroms to blow the socks off your customers.  Just focus on them with your complete attention, make their issues bigger than your issues, and don’t be afraid to recommend others if they truly have a superior solution.

Leadership and Employee Engagement Lessons from the US Men's Gymnastics Team

Does your Team Culture nurture Individual Winners or Team Winners?

This week I want to “geek out” on the Olympics for a bit – I hope that’s ok with you!  If you’ve got a pulse you are probably aware that the 2024 Paris Olympics just finished up a week ago after 16 days of some of the most exciting sports competition you could ask for.

Whether it’s in cycling or track and field, or tennis or gymnastics or some other sport, we can learn a lot by watching those who aren’t any more gifted than someone else compete.

Igniting Employee Engagement and Building a High Performance Team Through Your Onboarding Process

How Do You Welcome New Team Members Who Join Your Team?

This week our topic is one that will have a long-lasting impact on your team and your culture – the Process You Use to ON-BOARD NEW TEAM MEMBERS.

We all know that when we first meet someone, our first impression lasts the longest.  It’s why when we first meet a prospective customer, we put our best-foot forward.  We want to make a positive first impression – because it makes it much easier to build a solid relationship when we start with a positive impression.

Business Leadership Demonstrated Through the "Yes- And..." Game

Do Your Team Members Play The “I’m Right – You’re Wrong” Game?

This week I want to address a situation that seems to come up far too frequently.  This one has to do with how your team members react and respond to others on your team.

This is the game where when two people disagree on how to handle a situation or they have different opinions on what the focus or priority should be, they begin to take sides on the issue.

So how do you get rid of the “I’m Right – You’re Wrong” attitude in your business?  My preferred approach is to change the game we are playing.  Rather than allowing team members to play the “I’m Right – You’re Wrong” game, I want you to introduce them to the “Yes- And…” Game.

Dissatisfied Business Customers - Responding With Strong Leadership

How Do You Respond When Your Customer is Dissatisfied?

This week I want to talk about something that came up for a few of my clients over this past month that I thought was worth your time and attention.  It has to do with how well we serve and support our customers – something that we are all very interested in – or SHOULD be very interested in.

If you’re like most business owners I know, there are always a handful of customers who have been disappointed in how they have been treated, the speed of their service or delivery, or the quality of the product or support they recently received.

What’s your typical response when this happens?