Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance

Customer Engagement

What are Your Customer Engagement Standards?

This week our topic is one that I would venture to guess you’ve never given any serious thought – YOUR CUSTOMER ENGAGEMENT STANDARDS.

Imagine what your business would look like if you adopted the 7 fairly simple and straight-forward customer engagement standards I outline in this episode.

Listen in and find out what's possible.

Onboarding New Employees

How do you welcome New Employees to your team?

This week our topic is one that will have a long-lasting impact on your team and your culture – ON-BOARDING NEW EMPLOYEES.

This is an area of our business where most ALL businesses have significant room for improvement. Another way to say this is – most businesses have a pathetic on-boarding process for new employees. The opportunity to do better is EVERYWHERE!

I want you to imagine what your business would look like and how your team members would feel about you as an owner and your business as a place to work if this set of activities happened for each and every member of your team.

That's what we're going to help you with today.

Your Purpose

What Cause of Purpose do you support with your business?

This week our topic is one that is often an after-thought, but should be part of the “fabric” of who you are – YOUR PURPOSE.

How good would you feel if every day you woke up and knew that what you were doing with your business was truly making a difference and changing the world in the area that you were most passionate about?

THAT’S what knowing your Purpose can do for you.

Knowing Your Ideal Customer

How Well Do You TRULY Know Your Ideal Customer?

Knowing your ideal customer is important for two very specific reasons.

The first is because when we’re communicating and sharing what we do and who we do it for (some call this our value proposition) we want to be sure we are speaking directly and clearly to those who we want to buy our products or services.

The second reason this topic is important is to help us identify those potential customers that we want to avoid.

What I want for you today is for you to have the clarity and focus on your ideal customer so that it simply pours out of you every time you speak about your business and why you do what you do.

Hiring Great Team Members

This week our topic is one of the most challenging issues facing business owners today – FINDING AND HIRING GREAT TEAM MEMBERS.

Imagine what that would look like – to have a team of people who are 100% in alignment in these critical areas – mission, vision, beliefs, values, principles and standards.

You’d be UNSTOPPABLE! 

That’s what we’re shooting for!  Not just finding a few “good” people, but consistently attracting “great” people to your team.

Your Compelling Vision

What do you want your business to look like in 5 years?

This week our topic is arguably one of the most important assignments for every business owner – STEERING YOUR BUSINESS. 

You may ask – how do I "steer my business"? Well, I believe you steer your business by having a compelling vision and by providing strong leadership.

Today, we're going to dive into this critical topic and give you a few tune-up tips.

Welcome Back to the Ultimate Business Tune Up Podcast!

These past couple of years have been difficult for many - especially those who are small business owners.  We've all had to make adjustments and "pivots" in our daily routines and our business models.

After pausing this podcast for a couple of years, we're back and stronger than ever!  Welcome to the NEW Ultimate Business Tune Up Podcast!

Each week we're going to be sharing topic-specific insights, advice and guidance to help you re-build your business so that it is stronger, better and most importantly, being operated by a "radically-engaged" team of people.

Thanks for hanging in there with us!

Rich

 

It All Starts with DISCIPLINE

 

Most of us hate to admit it, but in order for anyone to be successful in virtually any aspect of life, business or otherwise, they must be disciplined.  Think about the guy or gal who you see at the gym who is sporting a six-pack.  How did they get that way?  By being disciplined.  How about the country western singer who just released a best-selling hit?  They were disciplined.  How about the sales person who leads the team month after month?  Yep, it’s discipline.

 

Everything starts with discipline.  But here’s the great part – you don’t have to disciplined in EVERYTHING you do, just in those things you want to be GREAT at!

 

Here’s Your Net Worth Tip of the Day

 

• Pick 1 thing you want to get better at right away. Be specific.
• For the next 30 days, block 1 hour per day on your calendar to focus on this specific area.
• Work HARD on this for just 1 hour each day. No exceptions!
• Keep a daily journal of what you accomplished and how you felt at the end of each hourly segment.

 

Do this for the next 30 days (without exception) and I can promise you that your improvement will be noticeable and you’ll see the change that you’ve been looking for!

 

To get more tips on how to improve your leadership skills, your team engagement and your business results, go to my website, www.tourdeprofit.com and you’ll find lots of free stuff there. 

 

And, to make progress faster in your business, ride along with like-minded business owners who share ideas, lessons learned and business strategies that are working.  You’ll find it all in my FREE, private Facebook Group: The Peloton.  Here’s the link: https://www.facebook.com/groups/jointhepeloton/

 

Come on – join us!  And remember, whatever you do, RIDE HARD!

Episode 94 - Your Legacy

Your Legacy

Several events have happened recently that make me realize we are only “in the game” for a defined amount of time – and we don’t know when we’re going to get “benched”.

A City of Richardson SWAT team member was killed recently but never imagined his duty call would be his last call. My father-in-law passed away exactly 1 year to the day that he had his first stroke. And I’m sure you have someone you know who was taken “out of the game” well before their time should have been up.

While it is sad to think of these situations, I am inspired when I think of the LEGACY some of these men and women have left behind. And it makes me ask the question – “Am I building my ideal legacy every day?”

Your Net Worth Tip of the Day

Today, we are still “on the court – in the game” and have an opportunity to truly make a difference in the lives of those around us. We cannot forget that. We cannot take that for granted. We MUST use each and every day we are given to make progress on our legacy – never putting it off until tomorrow!

I’ve asked several business owners about this over the past week and as expected, many do not REALLY know what they want their legacy to be – do you?

Make time – this week – to write down your ideal legacy. What you want those you leave behind to say and think about you when you are gone. Then, begin to live each day as if it may be your last day!

One business owner I asked about their legacy opened a document they had written several years ago as the speech they hoped would be read at their funeral. It was powerful and compelling. Are you that clear? If not, take time to work this out now!

To get more tips on how to improve your leadership skills, your team engagement and your business results, go to my website, www.tourdeprofit.com and you’ll find lots of free stuff there. Now, go get ‘em this week. And remember, whatever you do, RIDE HARD!

Episode 93 - Insane Productivity

Insane Productivity

Have you ever wondered how the uber-successful people can accomplish so much while you are always feeling stressed out and over-committed? I sure know I have!

So recently I decided to enroll in a course called Insane Productivity by Darren Hardy. The goal was to learn the principles and techniques used by the ultra-successful to achieve so much more than the average person.

I’m only half-way through the course, but I’ve already had a big “Ah Ha” that I want to share – that is, most of us have Digiphrenia and Acquired ADD!

Here’s Your Net Worth Tip of the Day

The biggest block to your being Insanely Productive is that fact that you think you are great at Multi-Tasking! But you’re not! Because it’s not how your brain works.

Rather than being able to FOCUS and get things done, we are constantly SWITCHING from one thing to another and being DISTRACTED hundreds of times each day! If you want to be Insanely Productive, you’ve got to FOCUS and AVOID DISTRACTIONS – most of which are SELF-IMPOSED!

Take out your smart phone and turn off EVERY notification! That’s right – no dinging, no buzzing, no pop-ups! Now do the same thing on your computer – turn off all alerts and pop-ups.

Now set a schedule to check your email only 4 times a day – twice in the morning and twice in the afternoon. Next, only check your phone once per hour. You may need to put it in a drawer or leave it in your car to help you avoid temptation.

Try this for just 1 week and I PROMISE that you will be amazed at how much more time you have and how easy it is to focus on getting important things done!

To get more tips on how to improve your leadership skills, your team engagement and your business results, go to my website, www.tourdeprofit.com and you’ll find lots of free stuff there. Now, go get ‘em this week. And remember, whatever you do, RIDE HARD!