Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance

Your Customers’ Biggest Challenges

Are You Solving Your Customers’ Biggest Challenges?

This week I want to discuss a topic that I would argue is the essence of why you’re in business today – UNDERSTANDING AND SOLVING YOUR CUSTOMERS’ BIGGEST CHALLENGES.

Just imagine your business getting stronger, better, faster and your promise becoming more “iron-clad”.  Customers and prospects will see you as someone who “gets them” because you’ve said SPECIFICALLY what you know they hate – and you won’t let that happen when they do business with you!

How cool would that be!  Listen in today to learn how.

Setting Individuals Up for Success

Are You Setting Up Your Team Members for Success?

Our topic this week is one of the most impactful things you can do to make your business grow – SETTING YOUR TEAM MEMBERS UP FOR SUCCESS.

What we do to help make our employees more successful will be returned to us as they make our customers more satisfied and as a result, our business will be more successful. 

It’s a win/win/win scenario!  This week, we'll show you how to make that happen.

Team Performance Standards

Does Your Team Know What You Consider to be Non-Negotiable?

This week our topic is perhaps one that most of us know without question, but have probably never said out loud or written down – YOUR TEAM PERFORMANCE STANDARDS.

How cool would it be if everyone on your team knew without question the 6 or 8 things that you ABSOLUTELY will not tolerate?  And, if they not only knew what they were, but they knew EXACTLY what you DID want and expect of them?

Today, we're going to help you put that in place!

Customer Engagement

What are Your Customer Engagement Standards?

This week our topic is one that I would venture to guess you’ve never given any serious thought – YOUR CUSTOMER ENGAGEMENT STANDARDS.

Imagine what your business would look like if you adopted the 7 fairly simple and straight-forward customer engagement standards I outline in this episode.

Listen in and find out what's possible.

Onboarding New Employees

How do you welcome New Employees to your team?

This week our topic is one that will have a long-lasting impact on your team and your culture – ON-BOARDING NEW EMPLOYEES.

This is an area of our business where most ALL businesses have significant room for improvement. Another way to say this is – most businesses have a pathetic on-boarding process for new employees. The opportunity to do better is EVERYWHERE!

I want you to imagine what your business would look like and how your team members would feel about you as an owner and your business as a place to work if this set of activities happened for each and every member of your team.

That's what we're going to help you with today.

Your Purpose

What Cause of Purpose do you support with your business?

This week our topic is one that is often an after-thought, but should be part of the “fabric” of who you are – YOUR PURPOSE.

How good would you feel if every day you woke up and knew that what you were doing with your business was truly making a difference and changing the world in the area that you were most passionate about?

THAT’S what knowing your Purpose can do for you.

Knowing Your Ideal Customer

How Well Do You TRULY Know Your Ideal Customer?

Knowing your ideal customer is important for two very specific reasons.

The first is because when we’re communicating and sharing what we do and who we do it for (some call this our value proposition) we want to be sure we are speaking directly and clearly to those who we want to buy our products or services.

The second reason this topic is important is to help us identify those potential customers that we want to avoid.

What I want for you today is for you to have the clarity and focus on your ideal customer so that it simply pours out of you every time you speak about your business and why you do what you do.

Hiring Great Team Members

This week our topic is one of the most challenging issues facing business owners today – FINDING AND HIRING GREAT TEAM MEMBERS.

Imagine what that would look like – to have a team of people who are 100% in alignment in these critical areas – mission, vision, beliefs, values, principles and standards.

You’d be UNSTOPPABLE! 

That’s what we’re shooting for!  Not just finding a few “good” people, but consistently attracting “great” people to your team.

Your Compelling Vision

What do you want your business to look like in 5 years?

This week our topic is arguably one of the most important assignments for every business owner – STEERING YOUR BUSINESS. 

You may ask – how do I "steer my business"? Well, I believe you steer your business by having a compelling vision and by providing strong leadership.

Today, we're going to dive into this critical topic and give you a few tune-up tips.

Welcome Back to the Ultimate Business Tune Up Podcast!

These past couple of years have been difficult for many - especially those who are small business owners.  We've all had to make adjustments and "pivots" in our daily routines and our business models.

After pausing this podcast for a couple of years, we're back and stronger than ever!  Welcome to the NEW Ultimate Business Tune Up Podcast!

Each week we're going to be sharing topic-specific insights, advice and guidance to help you re-build your business so that it is stronger, better and most importantly, being operated by a "radically-engaged" team of people.

Thanks for hanging in there with us!

Rich