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Are you stuck trying to grow a high-performance team for your business so you can focus on your business owner responsibilities? Welcome to the show that helps small business owners hire, grow, and develop a radically-engaged team that will run the business for you, reducing your stress, boosting your profits, and letting you fully enjoy being the business owner. You’ll discover techniques to attract and hire top talent, ways to transform your team into a powerhouse of engagement, and shift from being the hands-on operator to a strategic leader focused on new growth opportunities. With over 18 years of experience, host Rich Allen has guided countless business owners in building strong, profitable teams that drive success and fulfillment. To learn how to take your team from Average to Exceptional, listen to fan-favorite episode # 229. You need to master these 7 Keys to achieve the transformation you’ve been seeking. A podcast that helps business owners master business management, hiring employees, and employee management by refining their hiring process, enhancing leadership skills, and developing high-performance teams, all while addressing employee needs, business growth, organization, strategy, and the stress that comes with building a successful business.
Episodes

Friday Sep 22, 2023
Success
Friday Sep 22, 2023
Friday Sep 22, 2023
Are You Satisfied with Your Level of Success?
Today I AM going to limit our discussion to a single topic – it just happens that this single topic is VERY BROAD and VERY HARD TO DEFINE. But it is exactly what we are all striving to achieve – SUCCESS.

Friday Sep 15, 2023
Converting Leads Into Customers
Friday Sep 15, 2023
Friday Sep 15, 2023
How Good is Your Team at Converting Leads into New Customers?
This week I want to focus on the front wheel of your bike – your ability to Win New Customers. This is perhaps the biggest challenge that most business owners face in their business, I thought it might be worth addressing once again.

Friday Sep 08, 2023
The Gap to your Ideal Future
Friday Sep 08, 2023
Friday Sep 08, 2023
What Is Holding You Back from Your Ideal Future?
To be honest, we could all benefit by spending a bit more of our time thinking about what we want our ideal future to look like. Far too often, as a business owner, your focus is on the here and now.
The only thing that is holding you back from the Ideal Future you are dreaming about is determining what needs to be worked on, setting some priorities, focusing your actions and setting an aggressive deadline.

Friday Sep 01, 2023
Learning from Cycling Teams
Friday Sep 01, 2023
Friday Sep 01, 2023
What Could we Learn from Watching Professional Cycling Teams Compete?
I’m not sure if you’ve ever paid attention to a professional cycling team, but I’ve spent MANY hours watching, observing and analyzing what they do and thinking about why they do it. The more I watch, the more I see things that I think EVERYONE in business should be doing – even if their business has NOTHING to do with cycling or any kind of sport.

Friday Aug 25, 2023
Applying Profit First to Your Business
Friday Aug 25, 2023
Friday Aug 25, 2023
Are You Using the Concepts of Profit First in Your Business?
Most business owners I meet run their businesses in the traditional way. And by “traditional” I mean they look at their business and think about their business from their CPA’s or bookkeeper’s point of view.
But there is a different way to think about your business finances. And I believe it’s a BETTER way for a business owner to think about their financials – and that’s the PROFIT FIRST way.

Friday Aug 18, 2023
Aligning Performance With Rewards
Friday Aug 18, 2023
Friday Aug 18, 2023
Are Your Rewards Programs Aligned with Your Performance Expectations?
Today I want to talk about ALIGNMENT as it relates to your business. Just like the wheels on your car or your spine, if your rewards programs aren’t in alignment with your performance expectations, you won’t get the kind of results and great performance that you need or should expect.

Friday Aug 11, 2023
Re-Igniting Your Passion
Friday Aug 11, 2023
Friday Aug 11, 2023
How Fired Up Are You about Your Business Right Now?
No matter your situation, we ALL find ourselves questioning our resolve from time to time. Somedays we ARE Fired Up and other days we couldn’t light a fire if our life depended on it!
So what should you do and how should you react? That's what we're going to address here today.

Friday Aug 04, 2023
The Power of Positivity
Friday Aug 04, 2023
Friday Aug 04, 2023
Are Your Team Members ENTHUSIASTIC about Serving Your Customers?
We decide every day whether we’re going to show up with a POSITIVE attitude or a NEGATIVE attitude. And how we show up sets the tone and the expectation for how our TEAM shows up.
Your job, as the business owner, is to inspire, display and demonstrate how a POSITIVE approach wins over a neutral or negative approach.

Friday Jul 28, 2023
Establishing Vendor Standards
Friday Jul 28, 2023
Friday Jul 28, 2023
Do Your Vendors and Suppliers Know and Respect Your Performance Standards?
As more and more businesses narrow their focus to become “experts” in one specific thing, they often times make the decision to “outsource” some of their non-core activities. The idea is that by not having to do EVERYTHING, they can get REALLY GOOD at the one or two things that they can become EXPERTS in.
Anyone and everyone who engages with your prospects and customers should be living up to YOUR standards. It’s one of the big benefits of owning your own business. Don’t leave this to chance.

Friday Jul 21, 2023
Providing Performance Feedback
Friday Jul 21, 2023
Friday Jul 21, 2023
Do You Focus More Time and Attention Helping Your Team Get Better or Identifying Where They are Falling Short?
This week I want to focus on a pet peeve I have with many business owners and senior leaders – how we perceive our role in providing performance feedback.