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Are you stuck trying to grow a high-performance team for your business so you can focus on your business owner responsibilities? Welcome to the show that helps small business owners hire, grow, and develop a radically-engaged team that will run the business for you, reducing your stress, boosting your profits, and letting you fully enjoy being the business owner. You’ll discover techniques to attract and hire top talent, ways to transform your team into a powerhouse of engagement, and shift from being the hands-on operator to a strategic leader focused on new growth opportunities. With over 18 years of experience, host Rich Allen has guided countless business owners in building strong, profitable teams that drive success and fulfillment. To learn how to take your team from Average to Exceptional, listen to fan-favorite episode # 229. You need to master these 7 Keys to achieve the transformation you’ve been seeking. A podcast that helps business owners master business management, hiring employees, and employee management by refining their hiring process, enhancing leadership skills, and developing high-performance teams, all while addressing employee needs, business growth, organization, strategy, and the stress that comes with building a successful business.
Episodes
Friday Apr 11, 2025
Friday Apr 11, 2025
Are you intentionally shaping your customers’ experiences for long-term business success?
In today’s fast-paced world, strong leadership is the key to building a successful business. Join us as we dive into the game-changing “Peak-End Rule” and uncover how it can transform your customer interactions.
Whether you're focused on hiring great employees, enhancing leadership skills, or developing high-performance teams, this episode will give you the strategies you need.
You'll discover:
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The secret psychological principle that drives customer satisfaction.
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How to create lasting impressions that boost business growth.
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Actionable techniques to optimize every customer interaction for success.
Don’t leave your customer experience to chance—master the art of strategic engagement today! Tune in now to hear how countless leaders take their business to the next level.
This podcast aims to help business owners master business management, hiring employees, and employee management by refining their hiring process, enhancing leadership skills, and developing high-performance teams, all while addressing employee needs, business growth, organization, strategy, and the stress that comes with building a successful business.
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